Returns & Exchanges
At Hardwick & Sons, we take pride in the quality of our home goods and want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back and receive a return authorization.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all tags and protective materials are included to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
- 4.Ship and Refund
Drop off your package at any authorized carrier location; once we receive and inspect your return, your refund will be processed to the original payment method within 5-7 business days.